Refunds, Returns, and

Exchange Policy.

Our return and exchange policy lasts 30 days. If it has been 30 days or more since your purchase, we can’t offer you a refund or exchange.

To be eligible for a refund, return, or exchange, begin by sending us a request via email at grbyphoenix@gmail.com. Then, send back the item to the return address listed on shipping label. The item must be unused and in the same condition that you received it. It must also be in the original packaging with unbroken and undamaged seal.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed within 14 business days, and a credit will automatically be applied to your original method of payment. Return shipping is at customer cost. Shipping is non-refundable, therefore, approved refund will be less the cost of shipping.